Return Merchandise

If you are not completely satisfied with your order upon inspection once it arrives, please contact Customer Care at or by phone (877) 504-0742


Follow the steps below for any items you would like to return.

  1. 1. Ship back the item(s) you would like to return per the instruction given to you by our Customer Care Department. For quicker processing of your return, please complete the Return Form and include it with your return package.
    • Your order number and/or a copy of the packing slip should be included.
    • Include the “Return Authorization” number issued to you by our Customer Care Representative.
    • We request that you provide a written reason for your return.

  2. The credit card you used to make your purchase will be reimbursed for the price you originally paid for the returned item(s), less shipping. In most cases, a return credit will appear on your credit card statement in the next regular billing cycle.

  3. If the item you returned was a gift, you will be issued an online ShopCarandDriver eGift Card in lieu of a refund.

  4. All returned merchandise must be in if original condition, unused and with original tags and packaging.

  5. Returns made more than 30 days past the original purchase date will be honored with a eGift Card in lieu of a refund.

Any personalized or customized merchandise is non-refundable.

Send Return Items To:
Customer Care 61 Clark Road North
Battle Creek, MI 49037

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Except for certain license rights granted, turnkey merchandise programs, llc. is not affiliated with Car and Driver and Car and Driver, is not responsible or liable for any loss or damage incurred by you as a result of your dealings with turnkey merchandise programs, llc.
Customer Service: 201 Fritz Keiper Boulevard, Battle Creek, MI 49037 or Call (877) 504-0742.